Cancelation/Refund Policy


LiquidNet Ltd is a UK-registered company which offers a 30-day money back guarantee.

This means that if you are not satisfied with our web hosting services, you can email billing@duoservers.com and receive a full refund for your hosting plan within 30 days of the account purchase.

However, all domain registrations and domain transfer services are final, do not include any money-back guarantee and will be subject to a fee that is calculated on the basis of the actual NON-PROMOTIONAL annual price of the purchased domain's TLD, multiplied by the number of years of registration or transfer.

This means that if your sign-up order includes a domain name registration/transfer service and you decide to make use of the 30-day Money Back Guarantee that we offer - a partial refund will be issued to you (you will receive back the difference between the total transaction amount and the registration/transfer fee).